What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number, and the device identifiers tied to how you access the platform — whether that is a mobile browser in Bandung or a desktop session elsewhere. When you process a top-up or withdrawal through
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DANA, OVO, or GoPay, we log the transaction reference, amount, and e-wallet identifier needed to match your payment to your account. We do not store your full e-wallet PIN or bank credentials — those stay inside your own payment app. We use this data for three
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purposes: verifying your identity so your account stays secure, processing deposits and withdrawals accurately, and detecting unusual activity that could indicate unauthorised access. Where analytics cookies are placed on your browser, they record session behaviour — pages visited, session length, device type — to help us
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understand how the mobile experience performs. You can limit cookies through your browser settings at any time. We retain account data for as long as your account is active and for the period required under applicable laws in your jurisdiction. Closure requests are handled within the
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timeframe set out in the contact section below. Access and availability depend on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.